Brenda Telford

Manager, A/R, Third Party Insurance Billing

Brenda grew up within the Peterborough area. She proudly wears many hats throughout the day at The Ear Depot, ensuring the office and insurance side of the clinic run smoothly and efficiently.

A typical workday for Brenda includes overseeing daily operations and procedures and addressing any arising issues; assisting staff with their daily tasks and with client questions/concerns; maintaining a clean and orderly clinic; tracking and ordering office supplies; communicating with vendors re accounts/orders; tracking and posting bills/invoices in the accounting software; posting daily deposits; and performing third party insurance admin., such as application/requests, orders, billing, advocating and all essential follow up.

Brenda enjoys being a part of The Ear Depot team. She likes the friendly and caring office culture where everyone looks out for one another and celebrates each other’s achievements. Her coworkers truly mean the world to her!

When Brenda isn’t working, she has plenty of interests and activities to keep her busy. She has a keen passion for health and wellness and can often be found reading and studying various topics within this field. Brenda also actively participates in yoga, weight training, hiking, kayaking and running. A few years ago, she signed up for her first “Tough Mudder” to celebrate turning 50.

Less strenuous activities, such as knitting, also keep Brenda busy along with gardening and food preservation from April to October. Nevertheless, Brenda is certain to always make time for her four grandchildren whose giggles and cuddles she can’t get enough of!

Brenda Telford

Q. If you could have dinner with one person (dead or alive), who would it be?

A. Maya Angelou, Jordan Peterson I couldn’t pick just one! Both are deeply interesting and thought provoking with much wisdom to offer.

Q. What is your favourite sports team?

A. I tend to not watch sports in general, but I love FIFA World Cup Soccer. Go Germany!

Q. If you could only listen to ONE song for the rest of your life, what would it be?

A. I’m not sure about one song, but one “performer” would be Harry Connick, Jr.

Q. If you could travel anywhere in the world, where would you go?

A. Europe/Scandinavia.

Q. What's your all-time favourite TV show/series?

A. Currently, it’s a tie between The Office and Parks and Rec. Brooklyn 99 is in runner-up position.

Q. If you could be ANY movie character, who would you be?

A. Victoria Winslow, played by Helen Mirren in the movie Red.

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